Refund and cancellation policy

1. Order cancellation

• Users can cancel orders before service initiation.
• Once service starts, cancellation may not be allowed.

2. Refunds

• Eligible refunds will be processed within 5–7 business days.
• Refunds depend on service status and issue validity.

3. Non-refundable cases

• Completed services
• User errors in booking

4. Company rights

We reserve the right to approve or reject refund requests.